Privacy Policy

1. Introduction

At The BLX Realty ("BLX Realty", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process and protect your personal information when you visit our website, browse property listings, submit enquiries, request consultations, subscribe to our newsletter or communicate with our team.

By using our website or voluntarily providing your information, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

A. Personal Information

• Full name
• Email address
• Mobile number and contact details
• Country and city of residence

B. Property-Related Information

• Preferred property location
• Property type and configuration
• Budget and investment preferences
• Buying, selling or rental requirements
• Other information voluntarily shared during consultations

C. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Website browsing activity
• Pages visited and interactions with website features

3. How We Use Your Information

BLX Realty may use the information collected for the following purposes:

• To respond to property enquiries and consultation requests.
• To recommend residential and commercial properties based on your requirements.
• To provide information about property projects, developments and investment opportunities.
• To communicate updates regarding property availability, pricing and offers.
• To provide customer support and assistance throughout your property journey.
• To send newsletters, market insights and relevant promotional communications where permitted.
• To improve website functionality, user experience and our services.
• To maintain website security and prevent fraudulent or unauthorised activities.
• To comply with applicable legal and regulatory obligations.

4. Property Enquiries and Consultations

When you submit an enquiry through our website, contact forms or other communication channels, we may use the information you provide to understand your requirements and connect you with suitable property opportunities.

Our team may contact you through telephone calls, email, WhatsApp or other communication channels to respond to your enquiry.

Submitting an enquiry does not create an obligation to purchase any property or engage our services.

5. WhatsApp and Third-Party Communication

Our website provides communication options, including WhatsApp, to make it easier for visitors to connect with our property consultants.

When you communicate with us through WhatsApp or other third-party platforms, your information may also be subject to the privacy policies and terms of those respective platforms.

BLX Realty does not control the independent privacy practices of these third-party services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, understand visitor behaviour and analyse website performance.

These technologies may help us:

• Understand website traffic and visitor interactions.
• Improve website navigation and functionality.
• Measure the performance of marketing campaigns.
• Provide a more relevant browsing experience.

You can manage or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

Where required, we will seek consent before using non-essential cookies or tracking technologies.

7. Sharing of Personal Information

BLX Realty does not sell your personal information to third parties.

However, we may share relevant information with trusted third parties when necessary to provide our services, including:

• Property developers and builders, where relevant to your enquiry.
• Real estate partners and authorised service providers.
• Website hosting, maintenance and technical service providers.
• Customer relationship management (CRM) and communication platforms.
• Marketing and analytics service providers, where applicable.
• Legal, regulatory or government authorities when required by law.

We expect relevant service providers and partners to handle personal information responsibly and in accordance with applicable obligations.

8. International Data Transfers

BLX Realty provides access to property opportunities across India, Dubai and the United Kingdom.

Where our services require information to be shared or processed across international locations, we will take appropriate steps to ensure that such processing complies with applicable data protection and privacy laws.

9. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

Access to personal information is intended to be restricted to authorised personnel and relevant service providers who require the information for legitimate business purposes.

Although we take reasonable precautions, no method of electronic transmission or storage can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain relevant business records and comply with applicable legal obligations.

When personal information is no longer required, we will take appropriate steps to delete or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information held about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal information where legally applicable.
• Withdraw consent for specific uses of your information.
• Opt out of promotional emails and marketing communications.
• Raise concerns or complaints regarding the handling of your personal information.

To exercise these rights, you may contact us using the details provided below.

12. Third-Party Websites

Our website may contain links to external websites, including property developers, social media platforms, service providers and other third-party websites.

BLX Realty is not responsible for the privacy policies, content or security practices of external websites.

We encourage visitors to review the privacy policies of third-party websites before sharing personal information.

13. Children's Privacy

Our website and real estate services are intended for individuals who are legally capable of engaging with such services.

We do not knowingly collect personal information from children in violation of applicable laws.

14. Changes to This Privacy Policy

BLX Realty reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology or applicable legal requirements.

Any updates will be published on this page along with a revised Last Updated date.

We encourage visitors to review this page periodically.

15. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

We will make reasonable efforts to address privacy-related requests and concerns in accordance with applicable laws.